Mobility BerlinContactYour Berlin at a glance
Berlin by wheelchair: plan a smoother stay
The essentials for your visit, organised into six topics. Open the section you need without scrolling through a long travel guide.
Public transport and lifts
Plan connections and check current disruptions.
Use the BVG or VBB journey planner and select the accessibility options that match your needs. Check lift status before setting out, including your destination and any interchange stations.
A vehicle ramp does not make every stop suitable. Available space, the vehicle and your equipment may limit carriage. Check with the operator in advance, especially when travelling with a seated mobility scooter.
Attractions and day trips
18 ideas, important restrictions and official visitor information.
These destinations are ideas for planning, rather than a blanket promise of access. Check the specific entrance, lifts, paths and any booking requirements with the operator. Some rooms or activities may be inaccessible.
Culture and city history
Outdoor places
More day-trip ideas
Reichstag and dome: register your visit in advance and agree a suitable entrance. Not every area of Berlin Cathedral or the palace grounds is necessarily step-free.
Boat trips: check the individual boat, landing stage, water level and boarding arrangements together. An accessible boat does not guarantee an accessible pier.
Important exception: the Berlin TV Tower is not wheelchair accessible, according to its operator. Read the access restrictions before purchasing a ticket.
- Bundestag: visiting with a wheelchair
- TV Tower: access restrictions
- visitBerlin: accessible attractions
An easy day-trip idea
Combine Brandenburg Gate and the government quarter, then plan a break and a short route through Tiergarten. Adjust distance and your return journey to your equipment range and energy levels.
Hotels and mobility equipment
Choose suitable equipment and arrange a straightforward handover.
Ask your hotel about step-free entry, usable lift dimensions, door widths and bathroom access. An “accessible” label alone does not confirm that a room meets your needs.
Tell us your requirements for seat width, weight capacity, folded dimensions and transport. We agree the exact model and important dimensions before confirmation. You can also request specialist equipment, such as bariatric or sports wheelchairs.
For hotel delivery, we leave the booked equipment on the evening before your arrival and coordinate handover with the hotel. We agree the timing personally for short-notice requests. Reception collection and room delivery depend on the hotel service and arrangements.
Toilets and rest stops
Include suitable facilities and manageable distances in your plans.
Plan a suitable toilet and rest breaks before starting a longer route. Berlin’s official location information identifies public toilets listed as accessible or partially accessible.
Check opening arrangements, facilities, entry conditions and any Euro key requirements where relevant. Not every public toilet or restaurant is suitable for every mobility aid.
Arriving at BER airport
Request assistance and arrange your onward journey.
Tell your airline or tour operator about your assistance needs when booking, or at least 48 hours before travel. Late requests may involve a longer wait.
Arrange your onward journey to the hotel separately. For powered equipment, check your airline’s battery and carriage rules. Renting equipment at your destination does not replace advance airport assistance arrangements.
Help during your stay
Travel assistance, lift disruption support and personal contact.
The VBB travel assistance service can help with journeys on public transport. Check registration, availability and eligibility well in advance.
If a missing or broken lift prevents your journey, VBB-BAV offers advice and alternative transport subject to its conditions. It is not a general taxi service for sightseeing.
For questions about your rented equipment or agreed handover, contact Mobility Berlin personally by telephone, WhatsApp or email.
The right mobility equipment for your Berlin visit
No deposit. A clear personal offer and simple digital confirmation. Free self-collection, or delivery and later collection within Berlin for one combined fee of €149.
Editorial review: 15 October 2026. Access, lifts and conditions can change. Check the linked official information before visiting. Some providers have their own language selector.